Gold plating involves the application of a thin layer of gold, often 14-karat plating, to a base metal. Meticulous maintenance is required to preserve the quality and appearance of your jewelry over time, ensuring its durability and shine.

After your order has been processed, you will receive a shipping email containing your shipping ID number, delivery details and a list of items ordered. Delivery times vary depending on your destination.

Shipping costs will be assessed during checkout, once the destination has been selected.

Delivery in mainland France with Tracking: 6 to 10 working days from dispatch.
International Delivery with Tracking: 10 to 13 working days from shipment.

Delivery times are estimated, and we accept no liability for possible delays. The shipping service is independent, without reimbursement in the event of delay. We are not responsible for losses or delays related to events such as natural disasters, terrorist attacks, epidemics, customs strikes, postal strikes, civil strife, riots, invasions, extreme weather conditions or failure of telecommunications networks.

To find out more, visit the shipping policy page.

Due to high demand, our items are sold out, and a product you ordered may suddenly become unavailable. Although uncommon, these circumstances may arise from time to time.

We accept payment by credit/debit cards and PayPal to facilitate your transactions. Carefully review our payment page for more in-depth information on these payment methods.

Stainless steel is an alloy of iron, carbon, chromium and other metals. Resistant to corrosion and stains, it retains its original shine. Valued for its durability, it is hypoallergenic, non-tarnishing and suitable for everyday use in jewelry creation, providing an elegant and sturdy option.

To care for stainless steel jewelry, choose cleaning in lukewarm water with a mild soap. Avoid abrasive products and dry gently with a soft cloth to preserve its shine. This simple routine helps maintain the beauty and durability of your stainless steel jewelry.

Yes, stainless steel jewelry is generally water resistant and suitable for wearing to the beach. However, it is recommended to rinse them in fresh water after prolonged exposure to salt water to prevent residue buildup. This will help preserve their quality and appearance over time.

Some of our jewelry is adjustable to fit different sizes. You will find this information specified in the description of each affected product. So you can easily adjust these jewelry for a comfortable and personalized fit.

To measure your wrist size, use a soft measuring tape, wrap it around the widest part of your wrist, just above the protruding bone. For finger size, you can use a string, wrap it around the base of the finger, then measure this length with a ruler. Keep these measurements in mind, and don't forget to consult our size guide to find the perfect fit.

Our delivery methods are exclusively by La Poste, offering two options: tracked letter for lighter shipments and Colissimo for larger packages. These reliable services ensure the traceability of your package and guarantee secure delivery of your orders.

Les Merveilles de Ninis does not authorize refunds or exchanges for personalized jewelry and other items. However, in the event of a damaged or undelivered package, we will take the necessary measures to resolve the situation. To learn more, visit the refund policy page.

When you choose our personalized jewelry, the creation process can take 5 to 21 days, excluding delivery time. We thank you for your understanding and patience during this period dedicated to the unique creation of your jewelry.